Help Center

FAQ

Shipping

How do I review the status of my order?

How long does shipping take?

Do you ship Internationally?

Shipping method and what is the pricing?

Where do you ship?

Shipping Issues

What should I do if I provided a wrong address?

Tracking shows "return to sender" - What should I do?

Why didn't my order come in one package?

Tracking

How can I track my order?

When will tracking information appear?

Why can't I track my order?

Why is the shipment status unchanged?

What If the Tracking Information of My Order Stucked for Weeks or Shows "Returned to Sender"?

Confidentiality

Is your website secure with my personal information?

Payment

How do I order on DuskyBlues.com?

How can I modify my order?

Refund

Do you offer a refund if I don't fancy the product?

What if I received a defective/damaged item?

Suggestions

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